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Festival policies

FESTIVAL POLICIES

  • All NYS Brewers Festivals® are 21+ events. (This includes babies and children.)
  • Attendees must show valid photo ID at the door including designated drivers. No exceptions!
  • NYSBA and participating breweries have the right to refuse service to any attendee who demonstrates signs of inebriation or impairment.
  • Designated drivers are entitled to a complimentary tasting glass which they can pick up upon exiting the Festival.
  • Designated drivers seen consuming alcohol will be escorted from the Festival immediately.
  • Unauthorized transfer of wristbands is prohibited.
  • Event schedule and brewery line up are subject to change.
  • No animals allowed. (Exception made for registered service animals).
  • Outside food and non-alcoholic beverages are permitted.
  • Tickets are non-refundable

CODE OF CONDUCT

The New York State Brewers Association (NYSBA) is committed to creating a safe, fun, and engaging festival for everyone, Inappropriate, off-topic, disruptive, abusive, or illegal behavior is NOT tolerated.

The NYSBA may act in its discretion to address any individual(s) or group(s) it believes fail to meet the standards set forth in this Code of Conduct, including, without limitation, expelling the violating parties’ tickets without refund.

The NYSBA defind inappropriate behavior as that which undermines the spirit of the brewing community, including any form of written, verbal, or physical abuse, threats, the use of derogatory or discriminatory language, gestures, or actions, any form of harassment, racism, sexism, or any other targeted comments which may violate any local, state, or federal laws or cause personal offense to another participant before, during or after NYSBA produced events, through social media channels, while engaging in any online aspect of the events, or any other method of communication.

If anyone makes you feel unsafe or unwelcome or if you observe someone else in situational discomfort, please report it as soon as possible. We have partnered with WeVow as the reporting tool for our events. Reports can be sent at https://wevow.com/new-york-state-brewers-association

Thank you for helping to make this a welcoming event for all.

All suspected violations of the law will be reported to local law enforcement.

For emergencies, immediately dial 9-1-1.

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ACCESSIBILITY

Please submit any accessibility-related questions or requests at least 30 days prior to the Festival to accessibility@newyorkcraftbeer.com.

Accommodations

  • Handicap drop-off zone and accessible parking spaces
  • Accessible bathrooms available
  • Registered service animals permitted
  • ASL interpretation may be provided

The NYS Brewers Festival – Syracuse takes place at the historic Landmark Theatre which is not a fully handicap-accessible venue. The stage where many breweries are located is not handicap-accessible.

Festivals tend to be crowded and may be challenging to navigate for those with mobility challenges. Additionally, the NYS Brewers Festivals tend to be low-lit, loud venues which may be of concern for individuals with low vision, hearing impairment and/or sensory issues.

REFUNDS/EXCHANGES

All tickets are final sale and cannot be exchanged or refunded. In the case of an event cancellation without a rescheduled date, a full refund will be automatically issued to each patron on the credit card used to purchase. By purchasing a ticket to this event, you agree to this purchase policy.

All events will take place rain or shine.

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